"The ice chest finally came and was perfect but trying to get it was terrible. I was told 3 to 4 weeks and it took 8 weeks. I was never contacted or emailed to be told there was a problem with the order, I am a pretty understanding person if I am kept in the loop. I called at 4 weeks and was told they were unsure if it went out on that days orders or will be in next week, a few weeks later was looking for tracking information but couldn't find cause the shipping department had something going on and once they knew would email me, and I was never emailed or called. I was just about to give up ever getting this from you and order from somewhere else cause I got it for my dad for Father's Day (I am sure he probably begin to question wether I really ordered him anything) he is leaving on a fishing trip next week and I was going to make sure he had this ice chest for wether from you or somewhere else and it finally showed. I will probably never order from your company again the frustration is to much for me but thank you for finally sending it."